Cyber Risk & Security Platform
Retail
Protect the systems, people, customer experiences and suppliers that keep retail moving.
Retail is always connected. Stores, ecommerce platforms, payment services, warehouses, head offices, cloud applications, suppliers and employees all depend on technology to keep customers buying and operations moving.
That creates a security challenge where disruption can become visible very quickly. If tills stop, ecommerce becomes unavailable, staff lose access to systems or a supplier experiences an incident, the impact can move directly from technology into sales, customer service and reputation.
ConnectProtect brings cyber risk visibility and managed security together, helping retailers understand what is exposed, monitor selected third parties, protect endpoints, detect suspicious activity and prioritise vulnerabilities.
Your retail environment extends
far beyond head office
Retail head office and stores can include:
- ead-office IT and employee endpoints
- Stores, branches and distributed locations
- Ecommerce websites and customer-facing services
- Cloud applications and hosted infrastructure
- Internet-facing domains, applications and APIs
- Payment and transaction-related systems
- Warehousing, logistics and fulfilment technology
- Remote access and privileged administration
- Technology, ecommerce and service providers
- Supply-chain and outsourced partners
- Software and infrastructure vulnerabilities
Know how you're exposed
The retail cyber security challenges we help you address
Retail businesses operate at pace. Promotions launch, products change, seasonal teams join, stores open, suppliers connect and digital services evolve. Security needs to keep up without becoming an obstacle to trading.
Keep trading when availability matters
Retail depends on technology being available when customers want to buy. An outage or cyber incident during a busy trading period can affect revenue immediately, while operational teams are forced to deal with disruption at the worst possible time.
Protect customer trust
Customers expect retailers to handle their information and digital interactions responsibly. Security around endpoints, external services and monitoring helps reduce avoidable exposure and gives teams greater visibility when suspicious activity occurs.
Choose the right product
Know what is visible
from the internet
Retailers can accumulate domains, campaign sites, ecommerce services, cloud infrastructure,APIs and other internet-facing assets. Fast-moving digital activity can make that externalfootprint difficult to track.
ConnectProtect® Horizon
Horizon provides Managed External Attack Surface Management (EASM), giving your organisation an outside-in view of what is visible from the internet.
- Identify externally visible assets
- Track changes to the external attack surface
- Surface potential security issues
- Prioritise findings for investigation
- Understand what an external observer can see
Retail depends on a wide supplierecosystem
A retailer's ability to trade can depend on organisations outside its direct control: ecommerce platforms, payment providers, logistics companies, software vendors, cloud providers, marketing technology, outsourced IT and other service partners.
Some third parties may connect to systems or process information. Others may provide services where disruption can affect fulfilment, customer experience or day-to-day operations. Their cyber posture can therefore become part of your own risk picture.
ConnectProtect® Realm
Realm provides continuous third-party cyber risk monitoring for selected suppliers and thirdparties, helping maintain visibility between formal reviews.
- Monitor selected critical suppliers
- Identify changes in external security posture
- Prioritise third parties that need attention
- Support supplier and procurement conversations
- Add ongoing visibility between periodic assessments
- Focus monitoring on dependencies that matter most
Protect a distributed retail workforce
Retail environments can include head-office users, store teams, managers, support functions, warehouse staff and remote workers. Endpoints used across that environment can provide access to email, business applications, operational systems and sensitive information.
ConnectProtect® Core
Core is a combination of security technology and people watching for threats – without your charity having to build its own security operations centre.
Core is managed endpoint security with:
- Antivirus
- EDR
- anti-ransomware protection
- 24x7x365 human SOC monitoring
Identify vulnerabilities, prioritise them and track progress.
Security monitoring that keeps watch whileyou keep trading
Retail does not operate on a simple nine-to-five schedule. Stores may trade seven days a week, ecommerce can take orders around the clock and peak periods can extend operating hours. Security events can happen at any time too.
ConnectProtect® Unity
Unity is Managed Detection and Response (MDR) that connects supported security
technologies and adds 24x7x365 managed monitoring, investigation and response.
Where supported, Unity can work with technology already in place rather than forcing unnecessary replacement.
Your people focus on the cause. Security specialists help watch the signals.
Four connected questions for charity cyber security
Good cyber security does not have to mean dozens of disconnected tools. ConnectProtect
brings five complementary capabilities together around questions trustees, leaders and IT
teams should be able to answer.
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ConnectProtect® Horizon
What can an attacker see?
Understand your external attack surface.
-
ConnectProtect® Realm
Which suppliers could introduce risk?
Monitor selected third parties.
-
ConnectProtect® Core
Are your endpoints protected and watched?
Add managed endpoint protection and 24x7x365 human monitoring.
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ConnectProtect® Unity
Would we detect suspicious security activity?
Connect supported security technologies and add managed detection and response
Protect the moments that matter most in retail
Retail has periods when the cost of disruption can be particularly high. Black Friday, Christmas, seasonal sales, major product launches and promotional campaigns can place more demand on systems at exactly the time when availability matters most.
Cyber security cannot guarantee that disruption will never happen, but stronger visibility, endpoint protection, managed detection and vulnerability management can help reduce avoidable risk and improve the organisation’s ability to identify security issues.
Payment security is part of a wider security picture
Retailers that store, process or transmit payment card data may have responsibilities under the PCI Data Security Standard (PCI DSS). PCI DSS defines technical and operational requirements intended to protect account data.
ConnectProtect does not replace PCI DSS responsibilities, payment security controls, compliance validation or an organisation’s own governance. Its managed security capabilities can complement a wider retail cyber security programme.
Know what your industry needs.
Pick the right product for your business. With the help of ConnectProtect, we can make cyber security simple and protect you from the threats of today and tomrrow.
