At ConnectProtect, a product of Secon Cyber Limited, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

Last updated: 19th March 2024

What Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Contracts: Information required to fulfill the service terms such as contact details, addresses, and financial details.
• Our Website: Usage and analytics data via Google Analytics to understand website interactions without identifying individual users.
• Email Communications: Information sent via email, protected through encryption. We monitor emails for security purposes.
• Mailshots and Newsletters: Engagement data through Campaign Master to improve our communication.
• Job Applications: Personal and professional details provided during our recruitment process.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes using information to:

• Fulfill service requirements and contracts.
• Address customer service inquiries.
• Improve website user experience.
• Communicate updates and offers if subscribed to mailshots or newsletters.
• Assess candidate suitability for job roles.

Information We Share with Third Parties

We do not share personal information with companies, organizations, or individuals outside of Secon Cyber Limited except in the following cases:

• With your consent.
• For external processing by trusted partners who adhere to our privacy commitments.
• For legal reasons, if necessary.

Your Privacy Controls

You have the right to access, update, and control the personal information we hold about you. You may:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Opt-out of certain uses and disclosures of your personal information.

Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. The most current version will always be posted on our website. We will notify you of significant changes by posting a prominent notice on our site or by sending you a direct notification.

Complaints and Queries

If you have any complaints or queries regarding our handling of your personal information or about this Privacy Policy, please contact us:

Email: hello@connectprotect.com

Postal Address: Information Governance Secon Cyber Security Limited Berkeley Suite, 35 Berkeley Square, London W1J 5BF

We strive to resolve any complaints efficiently and effectively. However, if you are dissatisfied with our response, you may contact the ICO at www.ico.org.uk/concerns.

Contact Us

For any questions or concerns regarding your privacy, please contact us at:

Email: hello@connectprotect.com

Postal Address: Information Governance Secon Cyber Security Limited Berkeley Suite, 35 Berkeley Square, London W1J 5BF

Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information while providing you with high-quality security services.